RezExpert for Marinas

RezExpert is the complete booking and management system designed for marinas, making it simple to manage berths, utilities, billing, and guest communication — all from one cloud-based platform.

Table of Contents

  • Why is RezExpert ideal for marina management?
  • Is RezExpert easy for non-technical staff to use?
  • How does RezExpert handle long-term berth billing?
  • Can RezExpert manage meter charges for utilities?
  • What automated communication tools are available?
  • How does online booking work for marinas?
  • What is the Guest Portal and how does it benefit boat owners?
  • How can I start using RezExpert for my marina?

Why is RezExpert ideal for marina management?

RezExpert has been developed over 20 years to support marina operators with the tools they need to manage berths and boat owners efficiently. It reduces manual admin work, streamlines billing, and ensures smooth guest communication.

Is RezExpert easy for non-technical staff to use?

Yes. RezExpert is designed to be user-friendly for all staff, even those who “aren’t good with computers.”


Its visual booking grid, cloud-based access, and guided support make berth and customer management straightforward.

How does RezExpert handle long-term berth billing?

RezExpert supports periodical billing for boat owners staying on a long-term basis.


Billing Features:

  • Weekly, fortnightly, monthly, quarterly, or yearly cycles
  • Custom receipts with:
  • Paid-to-date details
  • Charge-to-date details
  • Payment dates and allocations
  • Issue date for compliance

Can I record Boat information & owner information?

Yes. RezExpert lets you record and store all the essential details you need to manage vessels and their owners:


  • Vessel name
  • Vessel brand or model
  • Boat length and specifications
  • Owner contact details (Even the captain’s name!)


All records are stored securely in one central system, making it easy to access and manage whenever you need them

What automated communication tools are available?

RezExpert helps marinas stay connected with owners through automated emails, including:

  • Pre-booking reminders
  • Post-stay thank-yous
  • News updates and special offers



This saves hours of admin time while improving guest relationships.

How does online booking work for marinas?

RezExpert’s integrated online booking system makes it easy for boat owners to secure a berth in real time.


Features:

  • Instant availability updates — no double bookings
  • “Book Now” button on your website or Facebook page
  • Secure credit card payments via payment gateway
  • Many clients report up to 80% of bookings online

What is the Guest Portal and how does it benefit boat owners?

Boat owners can access a self-service portal where they can:

  • View and manage berth bookings
  • Complete forms (e.g. COVID declarations)
  • Access receipts and booking confirmations



This reduces admin work for staff while improving convenience for boat owners.

Marina Management FAQs

Simple answers for marina operators using RezExpert.

Short-Term & Long-Term Berthing

Question: Can I charge for short-term and long-term berthing?
Answer: Yes - RezExpert lets you manage berthing charges for any length of stay. You can set daily, weekly, monthly, or yearly rates, and even automate billing for long-term berth holders.

Booking via Marina Map

Question: Can I book berths using my marina map?
Answer: Yes - RezExpert includes an interactive marina map so you can allocate and manage berths visually.

Sending & Storing Documents

Question: Does RezExpert let me send and store my marina documents?
Answer: Yes - you can store and send documents such as waivers, terms and conditions, berth agreements, and other marina paperwork directly through RezExpert.

Automated Communication with Boat Owners

Question: Can RezExpert help me keep in touch with boat owners?
Answer: Yes - RezExpert can send automated emails and SMS messages such as booking confirmations, berth reminders, thank-you notes, and marina updates.

Customised Receipts & Invoicing

Question: Can I create customised receipts and invoices for marina bookings?
Answer: Yes - RezExpert allows you to issue receipts and invoices with details like payment dates, booking periods, and specific berth charges, all branded with your marina’s details.

How can I start using RezExpert for my marina?

Want to simplify your berth management and streamline marina operations? Let’s talk about how RezExpert can support your business.