Can RezExpert manage time slots and capacity per departure?

Yes. Create recurring or ad-hoc departures with per-slot capacities, minimums and cut-off rules.

Do you support QR code tickets and mobile check-in?

Yes. Guests receive QR code e-tickets and staff can scan to validate and check in on site.

Can guests sign waivers online before arrival?

Yes. Digital waivers can be attached to bookings and stored securely with the reservation.

Does RezExpert connect to online travel agents (OTAs)?

Yes. Use the in-built channel manager to distribute inventory and sync availability with select OTAs.

Can we offer promo codes, group discounts or extras?

Yes. Configure vouchers and pricing rules, and upsell extras like equipment hire, photos or transport.

RezExpert for Tours, Tickets & Events

RezExpert is the flexible and easy-to-use booking and ticketing system designed for tour operators, guides, and event organisers — whether you run daily walking tours, one-off cultural events, or high-volume ticket sales.

Why choose RezExpert for tours and ticketing?
Is RezExpert easy for non-technical staff to use?
Can RezExpert manage online bookings for tours and events?
What automated tools does RezExpert offer?
How does RezExpert help manage appointment-based bookings?
Can RezExpert be used for special events and ticket scanning?
How can I get started?

Why choose RezExpert for tours and ticketing?

RezExpert is built to handle everything from small group tours to major public events, with powerful back-end tools and an intuitive interface that’s trusted by operators worldwide.

Perfect for:

Guided cultural tours
Museums and visitor centres
Wildlife and adventure tours
Festivals, workshops & special events
Art galleries and educational attractions

Is RezExpert easy for non-technical staff to use?

Yes! Even staff who “aren’t good with computers” find RezExpert easy to learn and use, thanks to its visual booking grid for quick edits, access from any internet-connected device, centralised tour and ticketing management, and 24/7 support with guided setup.

Can RezExpert manage online bookings for tours and events?

Absolutely. RezExpert makes it simple to accept bookings directly from your website or Facebook page.

Online Booking Features:

Live availability updates (no double bookings)
Guests use a “Book Now” button to reserve instantly
Add secure credit card payment gateway
Improve cash flow and reduce no-shows

We have RezExperts clients that have reported up to 80% of bookings online via our integrated system.

What automated tools does RezExpert offer?

Use RezExpert’s Automated Communication features to stay in touch with your guests — before and after the event.

Send:

Pre-tour reminders and access info
Post-tour thank you's and reviews requests
Newsletters or promotional offers
All fully automated — no manual follow-ups needed!

How does RezExpert help manage appointment-based bookings?

RezExpert lets you set up appointment slots down to the minute, making it ideal for one-on-one sessions, workshops, guided consults, or scheduled activity time slots. Guests can easily choose a time that suits them, while you stay in full control of your availability.

Can RezExpert be used for special events and ticket scanning?

Yes! You can create and manage ticketed events easily within RezExpert.

Event Tools:

Sell limited-entry tickets with inventory caps
Issue barcoded and QR-coded tickets for scanning
Manage recurring events or one-time sessions
Track attendees and payment status in real time

RezExpert is ideal for seasonal festivals, ticketed exhibitions, or cultural gatherings.

Tours & Tickets FAQs

Helpful answers for tour operators and ticket sellers using RezExpert.

Viewing Tours on Mobile

Question: As a tour operator, can I use my phone to see today’s tours?
Answer: Yes - RezExpert includes a mobile-friendly mini console designed for small screens, so you can easily check today’s tours on the go.

Custom Tour Emails

Question: Can I have different emails set up for my different tours?
Answer: Yes - RezExpert lets you create customised emails for each tour, so your guests receive the right details every time.

Listing Tours on OTAs

Question: Can I list my tours on different Online Travel Agency (OTA) websites?
Answer: Yes - RezExpert connects with Tourism Exchange Australia (TXA), a channel manager that allows you to list and manage your tours across multiple OTAs.

Managing Tour Times

Question: Does RezExpert handle different tour times?
Answer: Yes - you can configure tours exactly as needed, from full-day experiences to precise Down to the Minute (DTTM) time slots.

Blocking Out Dates

Question: Can I block out days I don’t want my tour to run?
Answer: Yes - RezExpert gives you full control over your tour availability, so you can block out specific dates whenever required.