The Queensland Tourism Industry Council is the peak body representing and supporting tourism operators across Queensland through advocacy, digital capability programs, workforce development and industry-wide initiatives.

Why is RezExpert a QTIC partner?

RezExpert partners with QTIC to support Queensland tourism businesses with modern booking systems, digital tools, and industry capability programs that improve operator performance and guest experience.

How does RezExpert support QTIC programs?

RezExpert has supported QTIC initiatives including digital enablement programs by helping operators adopt online bookings, automated communications, payment integrations and streamlined operations.

Queensland Tourism Industry Council (QTIC)

Supporting Queensland’s tourism operators through skills, innovation, and industry leadership.

RezExpert is proud to be a long-standing commercial partner of the Queensland Tourism Industry Council (QTIC) - Queensland’s peak body for tourism. As the leading advocate for a sustainable, professional and future-ready tourism industry, QTIC plays a pivotal role in supporting operators across accommodation, tours, attractions, events, hospitality, and regional tourism organisations.

Our partnership reflects our shared mission to help Queensland tourism businesses grow through better digital capability, streamlined operations, and industry-driven innovation.

About QTIC

QTIC represents thousands of tourism businesses across Queensland, working at both state and regional levels to drive:

Strong industry advocacy
Workforce development and training programs
Digital capability uplift
Sustainability initiatives
Research and industry insights
Business support, accreditation, and professional excellence

QTIC brings together government, industry bodies, tourism operators, and commercial partners to build a resilient and future-focused tourism industry that benefits every region — from Cape York to the Gold Coast.

RezExpert + QTIC: A Partnership That Supports Local Tourism Operators

As a Queensland-based business ourselves, RezExpert proudly supports QTIC’s initiatives, events, and programs that strengthen and uplift tourism operators across the state.

Our partnership reflects:

Local support for local operators — We’re headquartered in Emu Park on Queensland’s Capricorn Coast and deeply invested in regional tourism success.
Digital transformation leadership — Helping accommodation providers, tour operators, and park managers move from manual processes to modern digital booking systems.
Shared commitment to industry excellence — Through training, collaboration, and advocacy alongside QTIC and its member network.

RezExpert is more than a software provider — we’re part of the Queensland tourism community.

Tourism Business Digital Adaption Program Success

RezExpert proudly participated in the most recent rounds of the Queensland Government’s Tourism Business Digital Adaption Program, delivered in partnership with QTIC.

This program was one of the most successful digital transformation initiatives in Queensland tourism in recent years, enabling dozens of operators to:

Implement online booking systems
Reduce admin and manual processes
Improve guest experience and communication
Increase direct revenue and reduce OTA dependency
Lift digital readiness and competitiveness

RezExpert onboarded a significant number of new Queensland tourism clients through the program, including caravan parks, and tour operators.

The impact was immediate:

Higher online booking adoption
Stronger operational efficiency
Enhanced guest experience
Increased revenue for operators
Stronger capability in digital best practice

RezExpert at the 2024 Tourism Innovation Forum

Catch our QTIC 2024 Tourism Innovation Forum presentation, where Mitch Wallenhoffer introduced the Tourism Business Digital Adaption Program and shared insights on digital transformation in tourism.

How QTIC Supports the Industry

QTIC helps tourism businesses succeed through programs such as:

Accreditation & Best Practice Standards (e.g., Quality Tourism Framework)
Business capability training
Digital readiness & marketing workshops
Workforce development programs
Industry events, awards & networking
Research reports, insights & advocacy

This aligns directly with RezExpert’s mission: making tourism operations simpler, smarter, and more profitable for local businesses.

Frequently Asked Questions - QTIC

Answers to common questions about our partnership with QTIC and how it supports Queensland tourism operators.

Partner Benefits

Question: Why does RezExpert partner with QTIC?
Answer: QTIC’s industry leadership helps us better support Queensland operators. By partnering, we stay aligned with industry needs, participate in capability programs, and help more tourism businesses adopt modern booking solutions.

Industry Support

Question: How does QTIC help tourism businesses?
Answer: QTIC provides advocacy, training, digital capability support, accreditation, research insights, and industry-wide programs that help operators improve their services and grow sustainably.

Digital Transformation

Question: What role did RezExpert play in the Tourism Business Digital Adaption Program?
Answer: RezExpert delivered the booking software component for many participating businesses, helping them introduce online bookings, automate admin, and improve guest communication.

Tourism Community

Question: Is RezExpert active within the Queensland tourism community?
Answer: Yes. We attend QTIC industry events, conferences, training sessions, and regional meetings, ensuring we stay engaged with operators and industry developments across Queensland.

Learn more about QTIC

Interested in how QTIC supports tourism operators across Queensland? Visit their website to explore programs, resources, and industry insights.

See the QTIC website