Motel Booking Software Made Simple

RezExpert is the easy-to-use motel management system built for independent operators across Australia & New Zealand.


Running a motel shouldn’t mean battling complicated software. RezExpert is designed for real operators - the reception staff, office managers, and owners who need a system that simply works.


Clear. Visual. Reliable.
Powerful under the hood - simple on the surface.

Why is RezExpert ideal for independent motels?

RezExpert has been developed over 20+ years alongside regional accommodation operators. It’s purpose-built for:

  • Roadside motels
  • Boutique regional motels
  • Family-owned properties
  • Seasonal and multi-property operators

Unlike complex corporate hotel systems, RezExpert focuses on clarity and control.


You can:

  • See all your rooms at a glance
  • Adjust rates easily
  • Manage bookings without confusion
  • Trust that online and OTA availability stays synced

It’s powerful - without being overwhelming.

Is RezExpert easy to use for staff to use?

Yes. Ease of use is one of our strongest points of difference. RezExpert is built for people who run motels - not IT departments.


What makes it simple?

  • Visual booking grid - arrivals, departures and availability instantly visible
  • Cloud-based - log in from reception, home, or anywhere
  • No per-terminal licence fees
  • Straightforward menus and dashboards
  • Full training and local Australian support


Many clients tell us their team feels confident using RezExpert within days.

How does RezExpert reduce daily admin?

RezExpert automates the repetitive tasks that often lead to long office hours, including:

  • Reservation handling
  • Guest confirmations and reminders
  • Invoicing and payment tracking
  • Rate changes
  • OTA availability updates


This means:

  • Fewer manual errors
  • Less chasing payments
  • Less time on paperwork
  • More time focused on guests

Simple systems create smoother operations.

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Real Motel Success Story


'RezExpert is so easy to use - we were able to send our entire reception staff a few hours away to a 2 day conference, and could leave our cleaning staff in charge without any worries.

RezExpert has also saved us considerable time. We are no longer working 12+ hour days and spending countless hours waiting to get technical support. In fact, we have been able to rearrange the entire reception staff's rosters!'

Regina

Crown On Darby - Newcastle

What features does RezExpert include for motels?

RezExpert combines booking management, pricing control, online reservations and guest communication in one easy system.

Rate Plan Manager

  • Daily, weekly, seasonal and event-based rates
  • Simple special offers (e.g., stay 3, pay 2)
  • Occupancy-based dynamic pricing
  • Flexible booking rules




Learn more

Online Booking System

  • 24/7 live availability on your website
  • Real-time inventory updates
  • No double bookings
  • Secure instant credit card payments
  • Many clients receive up to 80% of bookings online




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Guest Portal

Guests can:

  • View and manage reservations
  • Update details
  • Reprint confirmations
  • Complete forms before arrival


Reducing front desk interruptions.


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Group Booking Capability

  • Link multiple rooms together
  • Flexible billing for companies or individuals
  • Ideal for conferences, work crews, events and group stays

Channel Manager Integration

Automatically sync rates and availability to:

  • Booking.com
  • Expedia
  • Other Online Travel Agents


No manual blocking required.



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Automate Guest Communication

  • Pre-arrival reminders
  • Check-in instructions
  • Post-stay thank-you emails
  • Promotional follow-ups


Set it once — it runs in the background.



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Frequently Asked Questions

Simple answers to common questions from hotel and motel operators.

Online Travel Agency Connections

Question: Does RezExpert connect with Booking.com and Expedia?
Answer: Yes. RezExpert’s built-in Channel Manager keeps your availability and rates synchronised automatically.

Housekeeping & Cleaning Schedules

Question: Can RezExpert help manage cleaning schedules?
Answer: Yes. Generate cleaning reports and track room status so staff know exactly what needs attention.

Credit Card Pre-Authorisation

Question: Does RezExpert capture credit card pre-authorisations?
Answer: Yes - RezExpert supports credit card pre-authorisations through its integrated payment gateways, helping you manage security deposits with ease.

Do I have to use online bookings?

Question: Can I run RezExpert as an in-house system only?
Answer: Yes. Online bookings can be switched on whenever you’re ready.

 

Ready to Simplify Your Motel Operations?

RezExpert helps independent motel operators reduce stress, save hours each week, and increase direct bookings — all backed by local Australian support.