Privacy Policy (Australia & New Zealand)

Last updated: 30.01.2026


RezExpert is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit rezexpert.com.au or interact with our team.


This policy applies to users in Australia and New Zealand and is written in accordance with the Australian Privacy Act 1988 and the New Zealand Privacy Act 2020.

Who We Are

RezExpert is booking and reservation software provided by DigitalRez Australia, based in Queensland, Australia. We support tourism and accommodation businesses across Australia and New Zealand.

What Information We Collect

We only collect information that is reasonably necessary to operate our website and respond to enquiries.


This may include:

  • Your name
  • Business name
  • Email address
  • Phone number
  • Location
  • Type of property
  • Any message or enquiry you submit via our forms


We may also collect limited technical information such as:

  • IP address
  • Browser type
  • Pages visited (via analytics tools)

How We Collect Information

We collect information when you:

  • Submit a contact or demo request form
  • Leave a testimonial
  • Subscribe to updates
  • Browse our website (via cookies and analytics)

How We Use Your Information

We use your information to:

  • Respond to enquiries and demo requests
  • Provide customer support
  • Improve our website and services
  • Communicate about RezExpert products and services (where appropriate)
  • DigitalRez Australia will never sell your personal information.

Data Storage & Security

We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Data is stored securely using reputable systems, and access is limited to authorised personnel only.

Accessing or Correcting Your Information

You may request access to, or correction of, your personal information at any time by contacting us using the details on our Contact Us page.

Cookies

Our website uses cookies and similar technologies to improve user experience and analyse site traffic. You can disable cookies in your browser settings if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us via our Contact Us page.



Contact Us