RezExpert for Houseboat Fleet Management
RezExpert is your complete booking and fleet management solution for houseboat operators Australia and New Zealand wide, making it simple to manage availability, bookings, and guest communication - all from one cloud-based platform!
Table of Contents
- Why is RezExpert ideal for houseboat operations?
- Can non-technical staff use RezExpert easily?
- What booking rules and rate options can I set?
- How does RezExpert help manage guest records?
- What automated communication tools are available?
- How does the Channel Manager work for houseboats?
- Can guests manage their own bookings online?
- How can I start using RezExpert for my houseboats?
Why is RezExpert ideal for houseboat operations?
RezExpert has been developed over 20 years to meet the needs of operators managing seasonal or year-round houseboat fleets. It saves 10+ hours each week on admin tasks, freeing you and your team to focus on seamless hospitality and guest experience.
Key Advantages:
- Cloud-based access from any device
- Intuitive design for easy learning
- Automated processes for bookings and communication
- Trusted by Houseboat accommodation providers worldwide
Can non-technical staff use RezExpert easily?
Yes! RezExpert is designed for simplicity, even for those who
“aren’t good with computers.”
Its visual booking grid, guided setup, and 24/7 personal support, means your team can manage bookings, rates, and guests with confidence.
Image: Courtesy of Riverfun Houseboats
What booking rules and rate options can I set?
RezExpert’s flexible rate engine and booking controls let you:
- Create minimum stays and fixed arrival days
- Set weekday, weekend, and holiday rates
- Choose arrival and departure date rules
- Add grace periods between reservations
Image: Courtesy of Riviera Nautic
How does RezExpert help manage guest records?
All guest information is stored centrally and securely, including:
- Contact details and booking history
- Uploaded documents (e.g. licenses, agreements)
- Image storage for identification or inspections
Image: Courtesy of Tin Can Bay Houseboats
What automated communication tools are available?
Save time and improve guest experience with automated emails:
- Booking confirmations
- Pre-stay reminders and checklists
- Post-stay surveys and promotional offers
Once set up, these communications run automatically — no manual sending required.
How does the Channel Manager work for houseboats?
RezExpert’s in-built Channel Manager syncs your availability with Online Travel Agents (OTAs) like:
- Booking.com
- Expedia.com
- Many other regional and niche travel sites
This means no double bookings and wider exposure for your fleet.
Can guests manage their own bookings online?
Yes. Through the Guest Portal, your customers can:
- View and modify bookings
- Complete pre-arrival forms
- Access important trip information
Combined with RezExpert’s Online Booking tools, guests can see real-time availability and book directly from your website or Facebook page. Adding a payment gateway allows for instant credit card payments, reducing no-shows and improving cash flow.
FAQs Houseboat Management
Quick answers to the most common questions from houseboat operators using RezExpert.
Customising Automated Emails
Q: Can I customise my automated emails per individual houseboat?
A: Yes! You can set up unique booking confirmations, reminders, and follow-up emails for each separate boat, so your messages feel personal to the trip your guest booked.
Online Waiver Forms
Q: Can my guests sign my waiver forms online?
A: Yes - RezExpert includes a built-in signature box so guests can sign digitally before they arrive.
Sending Text Messages
Q: Can I send my clients texts from RezExpert?
A: Yes - you can send SMS reminders, updates, or special offers straight from your RezExpert booking system.
Managing Security Bonds
Q: Can I handle my security bonds within RezExpert?
A: Yes - you can automatically charge, track, and refund your houseboat booking bonds without extra admin work.
How can I start using RezExpert for my houseboats?
Ready to simplify your fleet management and boost your bookings? Let’s talk about how RezExpert can work for your business.
