Tour Booking Software Made Simple

RezExpert is an easy-to-use Tour Management System designed for Australian & New Zealand tour operators who want powerful tools without complexity.


Running tours means managing schedules, availability, payments, and guest communication - often all at once. RezExpert simplifies tour operations so guides, office staff, and owners can focus on delivering memorable experiences instead of battling software.


Simple to use. Powerful behind the scenes.

Why choose RezExpert for tour operators?

RezExpert is built for operators who run:

  • Guided cultural tours
  • Wildlife and adventure experiences
  • Walking tours
  • Marine tours
  • Educational excursions
  • Seasonal or multi-session tours

It’s designed for real operators — not enterprise travel corporations.


You get:

  • Clear schedule visibility
  • Real-time availability
  • Simple booking management
  • Automatic confirmations
  • Secure online payments

All without unnecessary complexity.

Is RezExpert easy for non-technical staff?

Yes. Ease and simplicity are core to RezExpert’s design.


Even staff who “aren’t good with computers” find it intuitive thanks to:

  • Visual booking grid for quick edits
  • Cloud-based access from any device
  • Clear tour schedules and attendee lists
  • Straightforward menus
  • Full onboarding support


Most operators feel confident using the system within days.

How does RezExpert manage tour bookings?

RezExpert allows guests to book directly from your website using a simple “Book Now” button.


Online Tour Booking Features:

  • Live availability updates (no double bookings)
  • Automatic confirmation emails
  • Secure credit card payments
  • Real-time attendee tracking
  • Reduced manual admin


Many clients report up to 80% of bookings now occur online.

Can RezExpert handle appointment-style tours?

Yes. RezExpert supports precise time-slot scheduling, making it ideal for:

  • Private tours
  • Guided consultations
  • Workshop sessions
  • Small group activities
  • One-on-one experiences


You can configure tours down to the minute and control maximum capacity per session.


Guests select available time slots - you stay in control.

What automated tools are included?

RezExpert’s Guest Communication tools allow you to automate:

  • Pre-tour reminders
  • Access instructions
  • What-to-bring information
  • Post-tour thank-you emails
  • Review requests
  • Promotional follow-ups


Once configured, communication runs automatically in the background.

Tours Frequently Asked Questions

Helpful answers for tour operators and ticket sellers using RezExpert.

Understanding Tour Management Systems

Question: What does “TMS” mean?
Answer: TMS stands for Tour Management System - software that helps tour operators manage bookings, schedules, payments, and guest communication in one place. RezExpert’s TMS simplifies daily tour operations while improving the guest experience.

Viewing Tours on Mobile

Question: Can I view today’s tours from my phone?
Answer: Yes. RezExpert includes a mobile-friendly console so you can check tour schedules, attendees, and booking details on the go.

Custom Tour Emails

Question: Can I create different emails for different tours?
Answer: Yes. RezExpert allows customised email templates per tour, ensuring guests receive the correct instructions for their specific experience.

Blocking Out Tour Dates

Question: Can I block out days when tours are not running?
Answer: Yes. You have full control over tour availability and can close specific dates whenever required.

 

Ready to Simplify Your Tour Operations?

RezExpert helps tour operators reduce admin, automate bookings, and manage schedules with confidence — all backed by local Australian support.