RezExpert for Caravan Parks, Campgrounds & Holiday Parks

RezExpert is a powerful, cloud-based booking and property management system that we've tailored for caravan parks, holiday parks, and campgrounds of all sizes!

Table of Contents

  • What makes RezExpert ideal for caravan and holiday parks?
  • Can RezExpert help park operators who aren't tech-savvy?
  • What features does RezExpert offer for park management?
  • How does online booking work with RezExpert?
  • Can I list my park on Booking.com and Expedia?
  • Can RezExpert send automatic guest emails?
  • How does RezExpert improve day-to-day operations?
  • How can I get started with RezExpert?

What makes RezExpert ideal for caravan and holiday parks?

RezExpert has been developed for well over 20+ years to meet the real needs of caravan park and campground operators just like you!  From small parks to multi-site businesses.

Highlights:

  • Easy to use for all staff levels
  • Mobile-friendly and cloud-based
  • Centralised booking and guest management
  • Powerful automation to save time
  • Trusted by caravan parks across Australia & New Zealand


Image: Courtesy of Binningup Beach Caravan Park - WA

Can RezExpert help park operators who aren't tech-savvy?

Yes! RezExpert is designed for simplicity. Even if you “aren’t good with computers,” you’ll quickly feel confident managing your park with our intuitive interface and world-class support.

What features does RezExpert offer for park management?

RezExpert includes specialised tools to manage rates, long-stay guests, and utilities with ease:

Image:  Courtesy of Grampians Paradise Camping & Caravan Parkland - Vic

Rate Plan Manager

  • Supports daily, weekly, and special deals (e.g. stay 3, pay 2)
  • Dynamic pricing based on occupancy
  • Seasonal and event-based rate flexibility

Image: Courtesy of Poinciana Tourist Park - QLD

Permanent Guest Billing

  • Automate weekly, fortnightly, monthly or yearly charges
  • Generate detailed receipts that comply with residential tenancy acts
  • Track paid-to-date, charge-to-date, and payment allocations

Image: Courtesy of Riba's Caravan Park and Underground Camping - SA

Meter Billing (Electricity, Gas, Water)

  • Record and charge based on actual readings
  • Auto-calculate charges between reads
  • Issue receipts with full breakdowns (previous & current readings, usage period, and unit charges)

How does online booking work with RezExpert?

RezExpert connects to your website through a custom “Book Now” link, giving guests a seamless online booking experience with real-time availability — 24/7.


Benefits of Online Booking:



  • Up to 80% of bookings are via online for many clients
  • Add a secure payment gateway to reduce no-shows
  • Improve cash flow with instant credit card payments
  • Works for you while you sleep


Can I list my park on Booking.com and Expedia?

RezExpert includes a Channel Manager that connects your park to leading Online Travel Agents (OTAs) like:


  • Booking.com
  • Expedia.com
  • Airbnb.com
  • Campedia.com.au, Parkbooker.com, Wikicamps.com.au


Increase your park's visibility and reach new guests — all from your RezExpert dashboard.

Can RezExpert send automatic guest emails?

Yes! Use RezExpert’s Automated Communication tools to:

  • Send pre-stay reminders and welcome info
  • Deliver post-stay thank-you emails
  • Promote return stays and special offers

Turn repetitive tasks into set-and-forget campaigns that drive loyalty and bookings.

How does RezExpert improve day-to-day operations?

RezExpert helps you reclaim your time by automating the tasks that typically take hours each week — freeing you up to focus on growing your business and delighting your guests.

General RezExpert FAQs

Here's some pretty straightforward answers to the most common questions from business owners using RezExpert.

Running Your Business Your Way

Question : Will RezExpert still allow me to run my business, my way?
Answer: Yes!  RezExpert’s powerful and comrehensive rules engine, will cater to this!

Accepting Online Bookings

Question: Does RezExpert accept online bookings?
Answer: Yes - RezExpert simply connects to the Book Now button on your website so guests can book instantly.

Connecting with Online Travel Agencies (OTAs)

Question: Does RezExpert connect with OTAs like Booking.com,  Airbnb.com, Campedia.com.au, Parkbooker.com, Wikicamps.com.au?
Answer: Yes - RezExpert includes a Channel Manager option that connects with over 100 OTAs.

Accepting Online Payments

Question: Does RezExpert accept online payments?
Answer: Yes! RezExpert integrates with trusted Australian and New Zealand payment gateways, including Windcave and Worldpay.

Using RezExpert Without Online Bookings

Question: Do I need to have online bookings if I use RezExpert?
Answer: No, not at all! You can use RezExpert purely as an easy, in-house grid booking system without taking online reservations

How can I get started with RezExpert?

Want to simplify your park operations and grow your revenue?
 Let’s chat about how RezExpert can work for your business.

quotesArtboard 1 copy 2

Testimonial:


“I can't thank Rob, Mark and especially Clare enough for the continual support with helping me to navigate RezExpert. I was a newbie but after six years I feel I have mastered quite a lot of the program. I love the fact that the staff are always only a phone call away and could fix my mistakes with ease. You are all amazing - thank you so much!"

Caravan Parks & Campgrounds We Work With

Click on the images below to see our case studies