Contact RezExpert

We’re here to help you simplify bookings, reduce admin, and grow your business.

Whether you’re an accommodation provider looking for a better booking system, a tourism operator wanting to automate more of your workflow, or an existing RezExpert user needing support — this page will help you reach the right place, fast.

Contact Our Team

Are You a Guest Trying to Change or Cancel a Booking?

IMPORTANT: RezExpert is not the accommodation operator. We provide the booking software your accommodation business.


If you need to:

  • Change dates
  • Cancel a booking
  • Request a refund
  • Ask about payment


Please contact the accommodation business directly. You will find ther contact details on their website, or by clicking Home, on their online booking page

Are You an Operator Looking for a New Booking System?

RezExpert helps operators save time, automate bookings, and reduce admin fatigue. If you'd like to learn more, book a demo, or chat with our team.


To book an Obligation-Free Demo, please click on the button below!



Book a Demo

Support for RezExpert Clients

If you're already using RezExpert, here’s the quickest way to get help:


Help Centre: Self-help articles, training videos, and step-by-step guides. (Click Here)


Email Support:  help@digitalrez.com


Phone Support

  • Australia: (07) 4925 4400
  • New Zealand & International:  +61 7 4925 4400
  • Note: Weekend & public holiday phone support is for emergencies only.

Our Location

We’re proudly based on the Capricorn Coast, in Emu Park, Queensland. A local team supporting operators across Australia & New Zealand.

Our office

21 Ahern Street, Emu Park, Queensland, 4710

Call us

(07) 4925 4400

Office Opening hours

Mon - Fri
-
Sat - Sun
Closed
12/24/2025
8:00 am - 4:00 pm

A quick guide to help you find the right place faster.

Changing Bookings

Question: Can RezExpert change or cancel my booking?
Answer: No — RezExpert provides the booking software only. You’ll need to contact the accommodation provider directly.

Booking System Enquiries

Question: I’m looking for a reservation system for my business. Who should I speak to?
Answer: Use the contact form above and our team will be in touch to arrange a demo.

Support for Existing Users

Question: How do I get help with my RezExpert system?
Answer: Visit the Knowledge Base or contact our support team via email or phone.

Demo Requests

Question: Can I book a live demo?
Answer: Yes — click the "Book a Demo" button and we’ll arrange an online walkthrough.

Book a Demo

Ready to simplify your bookings and reduce admin? Let’s chat — we’d love to help.

Book a Demo