Online Guest Portal

RezExpert’s Online Guest Portal - included as part of your reservation management system - gives property managers the ability to provide your guests with a contactless customer service experience.

Advances in technology, changes in consumer habits and expectations as well as the global pandemic means that your customers now prefer to interact with you online. 

Customers can access the Online Guest Portal via their own unique login - which then allows them to manage their own bookings. Guests can pay remaining balances on their bookings via your integrated payment gateway as well as check in on arrival and check out on their departure dates.

Create forms, documents and health declarations to include as part of the online check in process - you can even have guests provide a digital signature with online forms!