RezExpert for Motels & Hotels

RezExpert is the perfect cloud-based property management system for independent motels and small to mid-size hotels looking to simplify operations, save time, and boost bookings.

Table of Contents

  • Why is RezExpert ideal for motels and hotels?
  • Is RezExpert easy to use for motel operators?
  • How does RezExpert improve day-to-day operations?
  • What features does RezExpert offer for motels and hotels?
  • How can I get started?


Why is RezExpert ideal for motels and hotels?

RezExpert has been developed over 20+ years with direct input from motel and hotel operators. It's a comprehensive yet easy-to-use solution for managing rooms, rates, and guests — all from one system.  Making it perfect for independent motels, small-to-medium hotels, boutique or roadside accommodations, and seasonal or multi-property operators.

Is RezExpert easy to use for motel & hotel operators?

Yes! RezExpert is designed with simplicity in mind, even for operators who "aren’t good with computers."


Key Benefits:


  • Cloud-based – works from any device, anywhere
  • Intuitive dashboard and visual booking grid
  • Full training and support included


How does RezExpert improve day-to-day operations?

RezExpert automates time-consuming tasks like:


  • Reservation handling
  • Guest communication
  • Invoicing and payments
  • Rate changes and availability updates


This means more time to focus on hospitality and growth — not paperwork.

Hotels & Motels with RezExpert

What features does RezExpert offer for hotels and motels?

Automate Guest Communication

  • Send pre-arrival reminders and instructions
  • Deliver post-stay thank you emails
  • Promote repeat bookings with special offers
  • Save hours with fully automated email sequences

Online Booking Integration

  • Guests book in real time from your website or Facebook
  • Avoid double bookings with live availability
  • Accept instant credit card payments with a secure payment gateway
  • Clients report up to 80% of bookings are now online

Channel Manager

Automatically sync availability & rates to:

  • Booking.com
  • Expedia
  • Other OTAs (Online Travel Agents)

Eliminate manual updates across platforms

Rate Plan Manager

  • Create daily, weekly, or seasonal rates
  • Run promotions (e.g. stay 3, pay 2)
  • Dynamic pricing based on occupancy levels

Guest Portal

Guests can:

  • View and manage their own bookings
  • Complete forms (e.g. COVID declarations)
  • Reprint confirmations or update details

Hotels & Motels FAQs

Simple answers to common questions from hotel and motel operators.

Online Travel Agency Connections

Question: Does RezExpert integrate with Booking.com, Airbnb.com, Expedia.com, and other channels?
Answer: Yes - RezExpert connects directly with major OTAs through its built-in Channel Manager, keeping your availability and rates in sync automatically.

Housekeeping & Cleaning Schedules

Question: Does RezExpert handle cleaning and housekeeping scheduling?
Answer: Yes - you can set up housekeeping tasks, reports, and checklists so your cleaning staff know exactly what’s required after each stay.

Credit Card Pre-Authorisation

Question: Does RezExpert capture credit card pre-authorisations?
Answer: Yes - RezExpert supports credit card pre-authorisations through its integrated payment gateways, helping you manage security deposits with ease.

Online Booking Flexibility

Question: Can I choose whether or not to use online booking?
Answer: Yes - RezExpert works perfectly as an in-house booking grid, so you can take reservations manually if you prefer, and switch on online bookings when ready.

How can I get started with RezExpert?

Ready to simplify your motel or hotel operations with one smart system? Let’s talk about how RezExpert can help your property succeed.