Choose The Online Booking Interface That Best Suits Your Business

Mitchel Wallenhoffer • May 13, 2024

The experience you offer to your guests is unique - no matter what sort of tour you offer.

It's also for that uniqueness is how guests remember you - and talk about for years to come.


The same goes for your businesses' online experience - guests will judge you, fairly or not, on the look and useability of your website.

Your online booking interfaces, provided by your reservation management system, are an extension of your own website, and can either make or break your guest's buyers journey. How can you customise your online booking interfaces to suit your business?


IMAGES, COLOURS & BRANDING

Does your online booking interface look like your website, or someone else's?


While most reservation management systems will host your online booking page themselves, there's no reason it can't look like your page, instead of something that looks completely out of place or was last updated in 2005.


Does the page include your branding? Is your logo front and centre, along with your branding colours? Does it feature images from your experiences - vehicles, locations, inclusions and local landmarks? These features will go a long way in giving your prospective guests the confidence to book now.


BOOKING FLOW


How do guests like to book their experience?


Allow guests to book from a menu where they can choose their experience, or have them book the experience directly via a specific URL on a page on your website - giving them the option to book the way they want to.


Do you offer timed bookings? Your online booking interface can also be customised to allow for timed bookings throughout the day or for guests to choose specific timeslots.


RezExpert's online booking interfaces offer all of the features mentioned above and many more. To get in contact with one of our team to discuss how RezExpert can transform your business, click on the "Get Started" button on the bottom of the page or call us on (07) 4925 4400.


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