How Secure Is Your Online Booking System?

Mitchel Wallenhoffer • April 26, 2024

Having guests book their stays online is now the most popular and convenient way to receive and manage bookings.

However, as with everything online, the concern is raised as to how secure your online booking system is? Here are some non-negotiables:


DOES IT LOOK SECURE?


Most guests are comfortable booking and paying for products and services online, but if something doesn't "look" right, they'll be less confident booking with you.


Does the online booking process look like it's a part of your website, or something completely different?


Do the online booking interfaces look new, up-to-date and well maintained, or do they appear like a relic from 2007?

THE PAYMENT GATEWAY


How do you accept credit card payments online?


The most secure way is by integrating a payment gateway into your online booking interface, as provided by a reputable financial insitution. The banking and financial industry requires stringent security measures for online payment processors, referred to as the Payment Card Industry Data Security Standard (PCI DSS). Your payment gateway must be PCI DSS compliant and adhere to the latest standards to ensure the transaction is safe and secure.


HOW SECURE IS YOUR DATA?


Who hosts your data? For that matter, do you have full access and control over your data?


RezExpert utilises AWS cloud security, which is encrypted at rest, to keep client's data safe and secure.  AWS is designed to be the most secure global cloud infrastructure, backed by a level of investment in security that gives you and your guests peace of mind.


IS IT HACKABLE?


RezExpert is utilised globally by government organisations and large corporate networks, all of which require the highest level of security available on the market.


RezExpert engages an independent firm to conduct penetration testing and security advice on our booking platform. Our developers and management are constantly updating RezExpert's security capabilities and features to keep ahead of industry standards.


Do you need a secure and reliable online booking system for your business? RezExpert prioritises securing your data and providing a safe and reliable online booking process.


To discuss further, click on the "Get Started" button at the bottom of the page or call our team today on (07) 4925 4400.

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